But beyond game-changing solutions, clients have come to rely on us to bring expertise and commitment to each project. To us, every engagement is a partnership; an opportunity to achieve and deliver on shared goals.
Work alongside a team with in-depth experience in domains such as supply chain, retail, logistics, distribution, and IT.
Apply a proven implementation model using industry best practice to deliver solutions quickly and effectively. To date, over 1,000 enterprises across the Asia Pacific run on eCOM trade solutions.
Make your business communities resilient and robust by enhancing supply chain visibility and improving connections with trade partners.
Rely on Customer Care Specialists to deliver technical support 24X7, from anywhere in the world; providing onsite support when needed.
eCOM’s B2B Framework provided the healthcare wholesaler with improved and consolidated message tracking, visibility, and management of its B2Bi infrastructure, paving the way for true B2B analytics and B2B governance by measuring company Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). We have made great productivity improvements and have maintained a very satisfied customer relationship (with eCOM).
Clifford Hallam Healthcare
When we talk about development, they use the term configuration. We talk about months, and they say days. So that's very impressive for eCOM.
Tommy Li, AXA Asia
eCOM helped P&G China transform its China Distributor Channel to a truly “Always ON!” system, enabling real-time order acquisitions processing and increasing its order capacity by 20 percent. Its three order acquisition interfaces were consolidated to a single highly secure interface, creating significant operational efficiencies. More importantly, this capability can be replicated to other countries, reinforcing P&G’s global presence.
IBM Customer Reference for Proctor and Gamble (China) Ltd.
[eCOM] always considers business scenarios from the perspective of customers, conducts detailed analysis, makes in-depth discussion, and carefully asks for verification. Hereby, our company appreciates the professionalism, carefulness and responsible spirit of the eCOM team. In this project, the teams of both sides integrated quickly.
Geely Automotive Group
The Amazon Market Assistant [the Ruian Cross-border Trade Cloud, powered by eCOM’s Trade Platform] helps enterprises solve problems of B2C sales and gives the ability to carry out B2C business models to enterprises, thereby boosting a company’s B2C business through the Amazon Market Assistant.
Yumei LI, General Manager, Ruian Filter King Auto Parts Co., Ltd
We needed a new trade platform that can synergise and streamline both trade-related business-to-business and business-to-government processes to help our businesses improve productivity, boost competitiveness and create opportunities. The Networked Trade Platform is a transformational platform. It is built as a one-stop trade and logistics ecosystem to support digitalisation efforts and connect players across the trade value chain – in Singapore and abroad. It aims to provide the foundation for Singapore to be a leading trade, supply chain and trade financing hub.
Heng Swee Keat, Singapore Minister for Finance
Thanks to all cadres of the eCOM project team for their hard work and dedication. [Our Trade Platform] jointly created by both parties is unprecedented. May we [Hainan Airlines and eCOM] also seize opportunities, deepen cooperation, achieve mutual benefits, and make progress together!
Hainan Airlines, Hainan Smart Port Internet Service Co., Ltd.
